How do I cancel a tutoring session?
You can cancel through your account, but cancellation policies apply.
Can I schedule recurring tutoring sessions?
Yes, recurring tutoring sessions can be scheduled based on availability.
Can I suggest a new feature or service?
Yes, we welcome user suggestions for improvements.
How do I provide feedback on support?
You can submit feedback through our website or after a support interaction.
Can I request a specific tutor for assistance?
Yes, you can request specific tutors based on availability.
How do I report a problem with a service?
You can submit a support request with details about the issue.
Can I contact a tutor directly?
No, all tutoring sessions are scheduled through our platform.
Do you provide support for subscription-related issues?
Yes, our team can help with subscription and payment concerns.
Do you provide technical support for website issues?
Yes, we assist with technical issues related to our platform.
Can I request a callback?
No, but you can schedule a chat session with our team.